top of page


We manufacture natural itch relief for dogs, cat's, horses, and other animals. 

Made in America! Family Owned & Operated!

  • Can your Petaseptic Natural Shampoo and Itch Relief be used on cats?
    Our SKIN RELIEF SPRAY can be used on cats just read the directions for use. Our PET SHAMPOO also can be used on cats but please awlays read the warning labels and follow the directions.
  • Where are you located?
    We are located in Plainwell, MI
  • How long is shipping?
    We ship the same day as long as orders are placed by 2pm EST. Shipping typically takes 1-3 business days.
  • What are your hours of operation?
    We are open Monday - Friday from 9:00 am to 4:00 pm.
  • What is your shipping policy?
    We gurantee your package until it is confirmed delivered. We are not responsible for your package once it is scanned as delivered. If you believe your package was stolen, please check your tracking information to first confirm the package was delivered. If your tracking information states delivered, and it was not, please contact your local post office to inquire about your package and file a claim. We cannot file a claim on your behalf once it is scanned as delivered due to privacy laws. We are NOT responsible for refunding or replacing shipments for packages shown as delivered.
  • What if my pet licks the skin relief spray?
    Our products are non toxic and 100% safe if your pet licks it. Make sure to rub the spray in to the skin when applying.
  • Can I send check or money order?
    We do NOT accept checks. However, we do accept money orders. Please include your shipping address, the name you would your order placed under, phone number, and exactly what you would like to purchase including shipping. Please send all payments to our address: Please email us at for our payment address.
  • How much is shipping?
    Shipping is figured at checkout.
  • Are your products formulated for all dogs?
    Yes. Our products are formulated and ph balanced for all dogs 8 weeks and up. Long or short haired.
  • What skin issues have your products been successful on?
    Our products have been around since 1941. They have been proven to be successful on Mites, Mange, Hot Spots, Skin Dermatitis, Fungal Infections, Yeast, Bacterial Skin Infections, Flea Bite Dermatitis, Itchy Skin, Dandruff, Environmental Allergies, Shedding Due To Dermatitis, and more!
  • What is your return policy?
    We offer a 60 Day Money Back Guarantee on all of our products! No questions asked! - Shipping the product(s) back to us is solely at your expense as we do not provid pre-paid return labels. All return packages must be sent to the following address: Petaseptic PO Box 162 PLAINWELL,MI 49080 -Once the product(s) are received, you will be refunded for the amount of the products. It will be posted to your account within 5-7 business days, depending on your bank provider.
  • Can I use PayPal as a payment method?
    Sorry not at this time.
  • Do you offer wholesale pricing to stores?
    Yes. Please visit our Distributors page to fill out the form, or email us at
  • Do you offer samples of your product?
    No. We do not offer samples.
  • Do you offer discounts to groomers?
    Yes. Please fill out the form on our Distributor page or send us an email to
bottom of page